Remodeling and Home Design Porch
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Request Service

Kindly use the form below to send your request to our service department and we will do our best to answer in a timely manner. Thank you for the opportunity to provide you with excellent customer service.

*Please note our business hours: Mon-Fri: 7:00 a.m.-5:00 p.m.PST.

First Name *
Last Name *
Phone *
Email *
Zip Code
Model # *
Factory Model # (If different from above)
Color *
Serial # *
Do you have an extended warranty?
The following questions are optional, however the more we know about your problem, the quicker we will be able to diagnose it:
How old is the unit?
Where is the unit located?
What is the ambient temperature?
What temperature is the unit set at?
Is the unit level?
Is the unit on a flat surface?
Have you checked for dust buildup on the back of the unit?
Is the door sealing properly?
Does the unit have a glass door?
Is the unit making excessive noise?
Is the unit cooling?
Is the unit fluctuating?
How are you measuring the inside temperature?
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