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Frequently Asked Questions

Wood Wine Cabinet Placement
Designating the proper location for your wine cellar is important. There are several considerations which need to be made in order to receive the best performance results from your unit: Weight Factor, Ambient Temperature, Proper Ventilation, Noise Factor, and Electrical.
Weight Factor: You will need to take into account that the weight of your wine cellar, fully loaded with wine, can be substantial. This chart specifies the approximate weights of units both empty and filled with wine.
Unit Weight
Max Bottle Capacity
Bottle Weight (3 lbs each)
Total Weight
1870 lbs
1190 lbs
972 lbs
755 lbs
830 lbs
435 lbs
Ambient Temperature: The cooling system of your wine cabinet has the ability to cool a maximum of 25 degrees below the ambient temperature in the room. Therefore, you want to place the unit in a room which will not exceed 78 degrees. Otherwise, the unit will not have the capacity to keep the wine at a desirable 55 degrees. On the other hand, you want to make sure the temperature in the room does not fall much below 55 degrees. The unit only has the capacity to cool the wine inside and cannot exceed the ambient temperature of the room. In addition, the unit is designed only to cool to a minimum temperature of 50 degrees.
Ventilation: Place your wine cabinet in a properly ventilated location. The cooling system compressor of your wine cabinet will give off heat, which will need to dissipate away from the unit. If the wine cabinet is located within a restricted area and ventilation is not available, then the ambient temperature of the room will increase and thus will prevent the unit from cooling adequately. Be sure to find a location with good ventilation. For standard (rear exhaust) units, the rear of the unit should be placed 6 inches away from the back wall. In addition, there should be 12 inches clearance above the top of the unit and 12 inches on each side. This will assure adequate ventilation of the heat exhaust. (Periodically vacuum the grill of the cooling unit to keep dust from clogging the unit.)
Noise: These units are motor driven and do produce a nominal amount of noise while the compressor and temperature equalizer fans are in operation. The noise is comparable to the noise of a refrigerator when it is running. The unit will run continuously during the initial cool down period when the wine bottles are first placed inside the cabinet. After that, the unit will run as needed in order to maintain relative humidity and precise temperature tolerances. The amount of time the unit will need to run is based on the ambient temperature of the room. Front venting cabinets and the Wine-Mate 2500 upgraded cooling system are louder, due to design and size of the compressor. If the unit is placed on a hard surface such as tile or hardwood floors, it is recommended that you consider installing a small piece of carpeting underneath the unit to prevent the unit’s operating noise from echoing against the hard surface. For more information on decibel/noise ratings, view our decibel comparison chart.  
Electrical: We strongly recommend against the use of an extension cord. However, if you still select to use one, it is necessary that it is a UL Listed 3-wire grounding type appliance extension cord. The marked rating of the extension cord should be 115V, 15A, or equivalent and not greater than 15 ft. in length.;

Please note: If placing 2 cabinets in a dining or living room, we recommend (2) 1500 HTD units vs. (1) 2500 HTD unit for a quieter experience.

For more information click on the link below.
Wood Cabinet Owners Manual

Wine Coolers

Upon arrival, all coolers must stand upright for 24 hours before being plugged in. This will allow the coolant to settle. 

Tall Units: Are these built in or free standing?
The option for free standing or built in varies between individual tall units. It is very important to read any information provided or contact us to make sure you know whether the unit you are interested in is free standing or built in. 

IMPORTANT: When loading and unloading your free standing wine cooler, please do not pull out all the shelves at once. This may cause your wine cooler to tip over.

Does this apply to wine coolers and cabinets?
Yes this rule applies to wine coolers and wine cabinets as well.

Proper temperature for the storage of wine? To preserve bottles for as long as possible wine should be stored at approximately 55° Fahrenheit/ 13° Celsius. 

Why should I buy a wine cooler? Wine coolers are a space saving storage solution. They create a perfect balance of temperature and humidity for the aging of wine. If you have limited space or have a small to medium sized collection, a wine cooler is a great option. 

What is the difference between a free standing wine cooler and a built-in or under counter cooler? Built-in coolers are designed to operate within a confined space due to their front exhaust. Since free standing coolers have rear exhaust, they require at least 6 inches of clearance at the back. Improper clearance means that the unit will build up heat within the cabinet which may damage its contents and cause the cooler to overheat. 

Can I store other beverages in this cooler? You may, however, since the temperature of this cooler is maintained at a constant 55° Fahrenheit/ 13° Celsius your beverage may not be cooled to your liking. Also, keep in mind that storing oddly shaped bottles may decrease the bottle capacity of your wine cooler. 

What is the best way to clean my wine cooler? To reduce the risk of electrical shock, make sure you unplug the unit before cleaning. Use only a mild, nonabrasive cleaner to clean the exterior of the cabinet. Always dry all parts with a clean dry cloth before returning the parts to the cooler or plugging it back in. 

Can I use an extension cord? We strongly recommend against the use of an extension cord. However, if you still select to use one, it is necessary that it is a UL Listed 3-wire grounding type appliance extension cord. The marked rating of the extension cord should be 115V, 15A, or equivalent and not greater than 15 ft. in length. 

How should this unit be installed? Make sure you are placing the unit on a solid, level surface. Places you should NOT install your Vinotemp wine cooler: in direct sunlight, moist areas, or anywhere its weight will not be supported. Please refer to the Owner’s Manual for detailed clearance guidelines for built-in and freestanding wine coolers. 

Where should I install this wine cooler? Some ideas: in the family room, living room, kitchen, home bar, dining room, luxury bedroom, or den. In addition to residential spaces, Vinotemp wine coolers make a great addition to any restaurant, bar, country club, or hotel. 

How do I adjust the temperature of my wine cooler? If you have just received your cooler you must unlock the control panel first. Please refer to the Owner’s Manual for detailed instructions on how to adjust the temperature of your cooler or turn on the light. 

How can I store both red and white wines in this cooler? Single zone wine coolers and do not have separate compartments for red and white. However, if you would like to store both varieties in your cooler, you may store white wine towards the bottom of the cooler where the temperature is cooler and red towards the top. Multi-zone coolers have independent temperature zones in which you may store red or white wine at their ideal temperatures. 

Will my wine cooler accommodate all bottle sizes? Vinotemp coolers are built to store standard 750ml Bordeaux wine bottles. Storing large or oddly shaped wine bottles such as magnums or champagne bottles will decrease the number of bottles you are able to store inside this unit. Some units are designed to store larger format bottles at the very bottom of the cooler.

What is the difference between direct cooling and air cooling? In coolers with direct cooling (ex: freestanding units such as VT-28TS or VT-48TS), the evaporator is exposed inside the cabinet. The interior cold air is circulated through convection with no interior fan. The temperature difference of the upper and lower zones varies by 8 degrees. In coolers with air cooling (ex: built-in styles such as the VT-155SBB), a fan is located in front of the interior evaporator. A combinatin of convection and the fans circulates the cold air throughout the cabinet. The difference in temperature between the upper and lower zones varies by 3 degrees.


White Glove Delivery: Delivery will be to the 1st floor only, easy access, NO STAIRS. Packaging will be removed, doors aligned, and feet attached if necessary. Customer agrees that any additional request will result in an additional fee.

Threshold Delivery: Unit will be delivered in a crate to the first threshold. Threshold may be the garage, front door, or onto a loading dock (depending on the delivery carrier).

Curbside Delivery: The unit will be delivered to the curb at the end of the customer’s driveway. This service does not include set up, assembly, or removal of packaging. PLEASE NOTE: For OVERSIZED items that are too large for a lift gate, customer must provide the resources and man power to remove the crate from the truck.

Questions? Please contact us at 1.800.777.VINO or

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