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Wine-Mate Warranty

WINE-MATE LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:

New Wine-Mate Cooling Units pre-installed in Wood Wine units: all cooling unit parts for a period of 5 (five) years; labor (uninstalled) for a period of 12 (twelve) months from date of sale, removal and reinstallation of cooling unit or entire cabinet is not included in warranted labor.

Scratch and Dent or Refurbished units: 3 months from your dated invoice (parts for function only, not cosmetic).

Wine-Mate Split Systems, Ducted Systems and other installed products: parts only for 1 year, no labor.

All: If the product is defective due to workmanship or materials, is removed within warranted period from sale and is returned to Vinotemp, in the original shipping carton, shipping prepaid, Vinotemp will at its option, repair or replace the product free of charge.

Service Under Warranty: Vinotemp cooling units are warranted to produce the stated number of BTU/H. While every effort has been made to provide accurate guidelines, Vinotemp cannot warranty its units to cool a particular enclosure.

In case of failure, Vinotemp cooling units must be repaired by the factory or its authorized agent. Repairs or modifications made by anyone else will void the warranty.

Should a Vinotemp cooling unit fail, contact the dealer for instructions. Do not return the unit to the factory without authorization from Vinotemp. If the unit requires repair, re-pack it in the original shipping carton and return it to the factory, shipping prepaid. Vinotemp will not accept COD shipments. If the unit is determined to be faulty and is within the warranty period, Vinotemp will, at its discretion, repair or replace the unit and return it free of charge to the original retain customer. If the unit is found to be in good working order, or beyond the initial warranty period, it will be returned freight collect.

With Wine-Mate products, if the customer calls and the product is “defective”, you may be required to obtain a letter from your qualified refrigeration technician at the customers cost, to verify that the unit was installed properly, with proper ventilation and the unit is truly malfunctioning due to manufacture defect.

Other General Vinotemp Warranty Terms: There is no warranty on parts purchased separately. Purchaser’s exclusive remedy is limited, at Seller’s option; to repair or replace defective part[s] with either new or factory reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to designated facility and Seller will pay return shipping charges in the continental United States for items repaired under warranty (generally within 12 months from date of sale). Improper placement of the unit will void the warranty. This limited warranty does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts of God, fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any damages caused to Seller’s property resulting from the good. This limited warranty applies only inside the Continental US. (Alaska, Puerto Rico and Hawaii are not warranted).

Purchaser understands and acknowledges that the goods sold here are wine cooling units. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations, temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that might occur.

Seller is not responsible for incidental or consequential damages, and there are no warranties, expressed or implied, which extend beyond the Limited Warranty described above. The implied warranties of merchantability and of fitness for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of incidental or consequential damages, or a waiver of the implied warranties of fitness and/or merchantability, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

In the event of any dispute between Seller and Purchaser arising out of or relating to these terms and conditions or to the goods sold generally, Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise to the claim and wait an additional thirty days for a response before initiating any legal action. The sale and all terms are subject to California law. Any legal proceeding arising out of or relating to these terms and conditions or to the goods sold generally shall be brought solely and exclusively in the County of Los Angeles. In no event may Purchaser initiate any legal proceeding more than six months after the occurrence of the event giving rise to the dispute.

The above terms and conditions are the only ones governing this transaction and Seller makes no oral representations of any kind. These Terms and Conditions can only be modified in writing, signed by both Purchaser and Seller. 04/07