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Review: VT-50SBW - 50 Bottle Wine Cooler

March 19, 2012

Name: Steve L. 

Product or Service: Vinotemp VT-50SBW 

Comments: I bought a Vinotemp VT-50SBW wine cellar and it is awesome. I use it as a separate cellar from my big one to house wines I drink more often. It is compact, quiet, slide out racks, glass window on door, and locks. I love it! I experienced a problem when it stopped cooling at 55 (would only cool to around 72). I had Mr. Appliance come out per Vinotemp's suggestion and the technician thought the issue was an internal Freon leak.  I called Vinotemp and spoke with their Service Manager - he could not have been more helpful. I told him the situation and that the fix would cost between $200-300 - He said he would see what he could do. He contacted me back and said Vinotemp would send me a scratch n dent unit for the cost of shipping, and I agreed. I just got the unit yesterday and I could NOT see any scratches or dents. I am so happy with the service from Vinotemp, I would recommend them to anyone. I love my new unit! Thank you Vinotemp! I give Vinotemp a 5 out of 5 rating!